It is currently impossible to e-file an amendment using TurboTax Online married filing jointly due to a bug where there is no option to upload the prior year's taxes for neither me nor my spouse! As soon as I submit an amended return using TurboTax, it is immediately rejected due to the following error:
```
IND-027-02 - If 'PINTypeCd' in the Return Header has the value "Self-Select On-Line" and 'SpouseBirthDt' has a value, then 'SpousePriorYearAGIAmt' or 'SpousePriorYearPIN' or 'SpouseIdentityProtectionPIN' must have a value.
```
When I originally filed using TurboTax Online (as married filing separately with standardized deductions before amendment), there is an option under the `File` tab on the lefthand side that allows you to upload prior year taxes and/or a page pops up right before the final submission page that allows you to upload prior year taxes. However, when I try to make an amendment as married filing jointly (with itemized deductions), there is no `File` tab on the lefthand side, and there is no page to upload prior year taxes that appears when going through the entire process. My spouse urgently needs the current tax year return for legal reasons, so if someone can please help resolve this technical issue as soon as possible it would be greatly appreciated!!
Steps to Reproduce:
- Log in and click `Amend using TurboTax Online` button on TurboTax home page.
- Select `I filed my amended return but it was rejected. I want to update it and file again.` (or whichever the option was when clicking amend return for the first time)
- Enter all required information, wages & income, deductions, etc., skip state taxes, and proceed through each page of the process.
- Reach the submission page.
Expected outcome:
Before reaching the submission page, the page giving the option to upload prior year's taxes (for both my spouse and I) should appear, or there should at least be a `File` tab on the lefthand side that gives the option to upload prior year's taxes.
Actual outcome:
Going through the entire process leads to submission page without giving page or `File` tab allowing user to upload prior year's taxes leading to immediate IRS rejection upon submitting.
Note that I also tried clicking through pretty much every expandable option on every page in the Amend Return process, but I was unable to find a place to add `SpousePriorYearAGIAmt' or 'SpousePriorYearPIN'`. I can also confirm that my spouse does not have a Identity Protection PIN.
Again, any help with this is much appreciated as my spouse is on a strict timeline to get the current year's tax return as soon as possible! Thank you!!
Update: I did some extra digging, and I found a post that has a similar issue: https://ttlc.intuit.com/community/taxes/discussion/my-return-got-rejected-and-i-received-the-codes-t...
I'll try to use the workaround given by freshly, but will give another update if that actually works or leads to another rejection! Not having the option to upload the prior year's AGI is still an issue though.
2nd Update: We tried using the workaround and my spouse created an IP PIN, but our amendment was rejected again with a similar error:
```
IND-032-04 - The spouse's Adjusted Gross Income (AGI) or 5-digit Self Select PIN entered for last year doesn't match IRS records. How to fix it: Check your spouse's records for last year's AGI, or get it from a Return Transcript available on the IRS website. An Identity Protection PIN can also be used to verify their identity before resubmitting your return.
```
Again, there is no option to enter the AGI for last year, and since the workaround doesn't work we are unable to file an amendment at all.
