My return got rejected and I received the codes to change it, however, the email says to sign in and go to "fix my return", but I don't see/have that option. Please help!

[CatinaT1]

What was the reject for?

[kourtset11]

This was for an amended return- I can't find where to fix it, as it doesn't give me the option on my Tax Home. Please advise!

What happened

IND-027-02 - If 'PINTypeCd' in the Return Header has the value "Self-Select On-Line" and 'SpouseBirthDt' has a value, then 'SpousePriorYearAGIAmt' or 'SpousePriorYearPIN' or 'SpouseIdentityProtectionPIN' must have a value. IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database.

[kourtset11]

This was for an amended return- I can't find where to fix it, as it doesn't give me the option on my Tax Home. Please advise!

What happened

IND-027-02 - If 'PIN Type Cd' in the Return Header has the value "Self-Select On-Line" and 'SpouseBirthDt' has a value, then 'SpousePriorYearAGIAmt' or 'SpousePriorYearPIN' or 'SpouseIdentityProtectionPIN' must have a value. IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database.

[CatinaT1]

Ok, it's your spouses prior year AGI.  The IRS uses your prior year AGI to combat fraud.   

You can find your 2023 Adjusted Gross Income (AGI) by:

• Looking at line 11 on page 1 of your 2023 Form 1040
• Requesting a transcript of your 2023 tax return from the IRS. You can request your transcript online at the following link: Get Transcript 

Please click on this TurboTax article for more information. 

Check these items as well to ensure you have the correct number.  If you: 

• Filed late last year after mid-November or your return was processed after that time—try entering 0. 
• Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A). 
• Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less. 
• Filed with your spouse last year—you and your spouse have the same 2023 AGI. (Don’t split the AGI amount or enter  0  for one of you). 

Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. 

This article will give you instruction on how to print and mail your return. 

[Demetrius3]

Okay but how would we fix this? I know where to find the AGI but not where to put said AGI's info in to amend the 2024 tax file

[BrittanyS]

See this link provided by TurboTax on how to fix your AGI:

• Where do I correct my AGI

[saraglcox]

I am having the same problem, i followed the steps in the link provided and no where does it have me enter the prior year AGI.

[MarilynG1]

Your prior year AGI is entered in the FILE section, just before you Efile.

@saraglcox 

[freshly]

I'm not sure if you were ever helped with this in a way that actually helped/reflected what the current UI looks like, but my spouse and I ended up applying for an IP Pin from the IRS (took about 15 minutes) so that we didn't have to deal with the AGI input since I was never able to find it.