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How do I solve my e-filing issue?

by TurboTax•417• Updated about 5 hours ago

E-filing issues in TurboTax boil down to two types:

  1. Problems while attempting to e-file your return, during the precheck or transmission phase
  2. E-filing rejections from the IRS or state tax agency, after they've received your e-filed return

Select your type of issue to learn more.

As you work on your return, we alert you to obvious errors, such as missing Social Security numbers and incomplete forms.

When you go down the path to e-file your return, TurboTax runs a second, more rigorous error check. It looks for subtle things that might cause the IRS or state e-filing systems to reject your return.

(If you're wondering why TurboTax didn't alert you earlier, it's because TurboTax hadn't asked you yet if you were planning to e-file.)

Before you can successfully transmit your return, you will need to correct your return and/or update your program by following the onscreen instructions.

If you have trouble transmitting your returns, we've got some common solutions.

If your tax return can't be e-filed for some reason, TurboTax will let you know.

Rejections can occur after your tax return has been received by the IRS or state tax agency. We've got some tips on fixing rejected returns.