Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

[maukro]

The workaround caylar2 described above, which has been posted by bpaseno and others over the past 3 weeks, is the fastest, most straight forward workaround. It should be tried first.

It doesn’t seem to work for everybody, though, or at least it didn’t used to. Maybe it does work for everybody now? (It didn’t work for me on my first return back in January. It worked for me on my second return in February.)

If this most straight-forward Save to PDF solution doesn’t work for you, you could then try the more cumbersome workaround that I posted on this same thread. This longer, more tedious workaround seems to work for everybody other than those whose have older computers that no longer receive security updates from Apple or Microsoft, and which are therefore no longer compatible with TurboTax (and are advertised as not compatible). 

[annieb98]

Having exactly the same problem with TurboTax 2024.  Will not print my return so I can review before filing.  Says "printing" and goes away.  2/14/25

[maukro]

annieb98, 

I recommend you first try this simple workaround, which was posted by bpayseno and others:

By bpayseno

Work-around until Intuit fixes the print function.

1)  Use the "Save to PDF" option in the "File" menu of the desktop program and save a copy of your returns to location you can easily find on your computer.

2)  Open the PDF of your returns in your PDF reader program (acrobat, Preview, etc.) and use that program to print to your local printer.

^ That solution seems to work for most people now.

But if that doesn't work for you, then try this more cumbersome workaround, which I posted several weeks ago:

by maukro

Here's how I eventually got my 2024 Tax Return to print (Mac Desktop with TurboTax Desktop Version, HP printer)...

1) With TurboTax open on my desktop and on the Save For Your Records tab ...

2) I clicked on "File" from the TurboTax menu in the top menu bar ...

3) Then I chose "Preview" at the bottom of the "File" dropdown menu ...

4) Upon doing that, a new Preview window opened up.

5) Ensure that "2024 Federal Tax Return" is checked on the left hand side of the new window.

6) Choose which 2024 Tax Return forms you'd like to print. (I stuck with the default labeled "Recommended forms & worksheets."

7) Click on the blue "Preview" button in the lower right of that same window.

8).Another new window will open up -- this one, at least on my computer, is a very tiny version of my entire 2024 Federal Tax Return.

9) Put your cursor over the tiny preview window (ie, over your mini-tax return). A small 4-item menu will appear (if it's not already there).

10) Click on the little icon to the left of the download arrow. (The download arrow on the far right of that 4-item menu did not function properly for me. It would not download the preview.) The icon you should click on looks like an ink bottle in front of a square piece of paper.

11) Now, a new window will open up in the "Preview" app. In my case, the new document that opened up had a strange document name with six letters and numbers followed by "-Unknown.pdf." I changed the document's name to my own choosing prior to taking the next step so that I could find my file after I saved it.

12) Now, from the Preview menu in the top menu bar, Click on "File."

13) Click on "Print" at the bottom of that "File" menu.

14) You will now be able to Save your TurboTax return as a PDF ... and/or ... you will be able to Print your TurboTax return.

15) Phew. That's a lot of work, TurboTax! You need to do better.  

Best of luck! 

**Say "Thanks" by clicking the thumb icon in a post

**Mark the post that answers your question by clicking on "Mark as Best Answer"

[k2xia]

Thank you! Save as PDF worked for me. I'm using the desktop version on my Mac, and I chose File, Save to PDF, and saved it to my desktop. Opened the desktop PDF in Acrobat and it printed just fine.  

[maukro]

Great, k2xia. Glad to hear it! 

[zsjm04]

Same problem. I cannot print my tax return on i Mac. It acts like its going to print but them does nothing 

[zsjm04]

Same problem. Any solution?

[maukro]

zsjm04, 

Did you try the two solutions in the post I made on Friday? It's 3 or 4 posts above yours. Best wishes! 

maukro

[zsjm04]

Yes! Thanks it worked !

[maukro]

Great! Glad to hear it, zsjm04. 

[inhk]

 yes, with work. Thank you very, very much.

[abkazi]

I tried printing as PDF on my hard drive, Still same issue, IT IS NOT PRINTING

It a bug Turbotax need to fix this soon.

[glmfedtax]

But you should not have to do a "workaround."  I first used TurboTax in 2011, and have used it every year since.  This is the FIRST time I have had to use a "workaround."  In past years, I just hit "Print," and it printed!"  Turbo Tax has the answer.  It has been a part of their product for the past 13 years.  Why not this year!!  Stupid!

[maukro]

Hi, glmfedtax. 

• I think we all realize we should not have to do a workaround. I’ve been using TurboTax since it first came out as a computer program, and I too have never had a printing problem. You do realize that I’m just another TurboTax customer, right? 
  maukro

[maukro]

abkazi, 

Please try the 2 different workarounds I spelled out above — 9 posts above yours. Please let me know if either of them worked for you. 
maukro