I haven't received my refunds from the State or the Fed yet. It's over 5 weeks since filing. Instead I'm being sent letters from both requesting more information. Why?

[11trisan11]

Can you contact them and explain to them why they should have accepted your completed return on my behalf?

Account Number: [remove]

[Lisa995]

Nobody can contact them for you, you just need to send in what's being asked for.

[SweetieJean]

It is not safe to post your account number on this public forum.
Your returns have already been Accepted (received for processing).  Accepted is not the same as Approved, which is a later step.

[DoninGA]

TurboTax is tax preparation software and not a paid tax professional like a CPA, EA or tax attorney.  TurboTax cannot legally contact the IRS or your state on your behalf.

[Anonymous]

TT can't   respond.  comply with the notices or risk losing your refunds.