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TurboTax will not have that information. The stimulus deposit comes directly from the IRS. If you received the letter, then the stimulus payment was sent. You will want to contact the IRS directly.
Telephone Assistance: IRS live phone assistance is extremely limited at this time. For Economic Impact Payment questions, call 800-919-9835.
The IRS has created a Get My Payment portal to track the progress of these payments for taxpayers.
If your payment was issued by direct deposit, your first step is to check with your bank to make sure they didn’t receive a deposit.
You should request a trace on your Payment if Get My Payment shows your payment was issued on a specific date, but you have not received it and it has been more than:
The Get My Payment tool cannot be used to initiate a trace on your payment. See EIP FAQ #59, How do I request a Payment Trace on my Economic Impact Payment? for more information on a payment trace.
https://www.irs.gov/coronavirus/get-my-payment-freque[product key removed]ions
A59. If your payment was issued by direct deposit, your first step is to check with your bank and make sure they didn’t receive a deposit.
You should request a trace on your Payment if you received Notice 1444 or Get My Payment shows your payment was issued on a specific date, but you have not received it and it has been more than:
Do not request a Payment trace to determine if you were eligible for a payment, the amount of payment you should have received, or you have not received a Notice 1444 or a payment date from Get My Payment.
How we process your claim
We will process your claim for a missing payment in one of two ways:
You will generally receive a response 6 weeks after we receive your request for a Payment trace, but there may be delays due to limited staffing. Get up-to-date status on affected IRS operations and services.
A trace on an Economic Impact Payment (EIP) follows the same process as a trace on a tax refund. To start a Payment trace:
or
Maine, Maryland, Massachusetts, New Hampshire, Vermont | Andover Internal Revenue Service 310 Lowell St. Andover, MA 01810 | [phone number removed] |
Georgia, Iowa, Kansas, Kentucky, Virginia | Atlanta Internal Revenue Service 4800 Buford Hwy Chamblee, GA 30341 | [phone number removed] |
Florida, Louisiana, Mississippi, Oklahoma, Texas | Austin Internal Revenue Service 3651 S Interregional Hwy 35 Austin, TX 78741 | [phone number removed] |
New York | Brookhaven Internal Revenue Service 1040 Waverly Ave. Holtsville, NY 11742 | [phone number removed] |
Alaska, Arizona, California, Colorado, Hawaii, Nevada, New Mexico, Oregon, Utah, Washington, Wisconsin, Wyoming | Fresno Internal Revenue Service 5045 E Butler Avenue Fresno, CA 93888 | [phone number removed] |
Arkansas, Connecticut, Delaware, Indiana, Michigan, Minnesota, Missouri, Montana, Nebraska, New Jersey, Ohio, West Virginia | Kansas City Internal Revenue Service 333 W Pershing Rd. Kansas City, MO 64108 | [phone number removed] |
Alabama, North Carolina, North Dakota, South Carolina, South Dakota, Tennessee | Memphis Internal Revenue Service 5333 Getwell Rd. Memphis, TN 38118 | [phone number removed] |
District of Columbia, Idaho, Illinois, Pennsylvania, Rhode Island | Philadelphia Internal Revenue Service 2970 Market St. Philadelphia, PA 19104 | [phone number removed] |
A foreign country, U.S. possession or territory*, or use an APO or FPO address, or file Form 2555 or 4563, or are a dual-status alien. | Austin Internal Revenue Service 3651 S Interregional Hwy 35 Austin, TX 78741 | [phone number removed] |
Note: Do not send anything other than a Form 3911 to the fax numbers above.
https://www.irs.gov/coronavirus/economic-impact-payment-information-center
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