I have started up desktop TT for 2025. At the "JumpStart," my .tax2024 shows in the list, however when I click Continue all get is a beep. (Working on a new Mac.)
1. File is not corrupted. I reinstalled TT 2024. The file had been encrypted, but was able to find password and open it in the 2024 TurboTax.
2. Is the jumpstart problem from the file being encrypted? If so, how do I un-encrypt? (This always worked before, but this is the first time I encrypted the file.)
3. Does this has to do with the new machine being Apple silicon and needing Rosetta to run TurboTax this year?
Got plenty of time of course, but what do I do?
You'll need to sign in or create an account to connect with an expert.
Have you tried restarting the program? If you're still unable to transfer, you may need to contact support for further assistance. Please keep us updated in the replies and we'll do our best to point you in the right direction.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
kgargasz
New Member
ping_wen
New Member
carolinekenlon1
New Member
beemankaur
New Member
bpehrson
New Member