TPG is holding funds, TT unable to be reached

[Shinyzero]

@Shay24 look at my previous post that goes for any one u can get ahold of them that way I just got my money 3 days agao took 2 weeks but got it and threatened them the info is going to get past there phone systems and u will be herd u will have to call them day by day til Lahey give u the money they will I can assure u 

[nances79]

I received over 3,000 less then I was to receive and got hung up on by a Turbo Tax representative when I called to find out why I wasn't sent my proper refund amount. This is insane and cannot be an accident. You can't accidentally steal thousands of dollars from thousands of people. NEVER will I ever use Turbo again. I'm sure a lawsuit is coming

[imyahuckleberry1]

my refund was about 1200 dollars short and this tpg is not responding...need my money or will be hearing from my lawyer tt and tpg!!!!!

[cg285h]

Same, i filed on Jan 24. And i filed with simple w-2, single, no kids, i dont have any loans, so no reason why my refund should be taking this long to return. I seen a few tik tok videos already where this is an issue that is growing awareness and TPG/IRS don't seem to care or are simply just ignoring the matter. I will be taking this matter to the media/local news to help expose turbo tax and tpg. 

[DamineVillegas]

Hello I am experiencing the same situation with my tax refund being withheld. I am reaching out to see exactly what the resolve will be? Please email me at [email address removed] if you can thank you.

[Shinyzero]

@DamineVillegas text me at six three six seven seven five nine five four zero I will explain how to get your refund my names mark 

[rickispissed]

My deposit from SBTPG was $1400 short! I was supposed to recieve a total of $1600 after Turbo Tax fees. I recieved a deposit of $200. There seems to be no way to contact them or Turbo Tax to get this resolved! If I don't get an email or some other notice **bleep** fast about how to resolve this I will go scorched earth on these people! There are hundreds if not thousands of people in the same prediciment!    I noticed that this thread is 3 weeks old at the time I posted this! I guarantee that next tax season I will tell TurboTax to go F@#K themselves!

[DoninGA]

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@rickispissed wrote:

My deposit from SBTPG was $1400 short! I was supposed to recieve a total of $1600 after Turbo Tax fees. I recieved a deposit of $200. There seems to be no way to contact them or Turbo Tax to get this resolved! If I don't get an email or some other notice **bleep** fast about how to resolve this I will go scorched earth on these people! There are hundreds if not thousands of people in the same prediciment!    I noticed that this thread is 3 weeks old at the time I posted this! I guarantee that next tax season I will tell TurboTax to go F@#K themselves!

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Does the IRS website indicate that you were sent less than what was reported on your federal tax return Form 1040 Line 34? - https://www.irs.gov/refunds
Or call 1-800-829-1954

If your refund is short $1,400 then that is because you said you did not receive the 3rd stimulus payment and the IRS has records that show you were sent the 3rd stimulus payment so they removed the $1,400 Recovery Rebate Credit that was entered on Form 1040 Line 30.

Go to this IRS website for your tax account to see if the 3rd stimulus payment is entered - https://www.irs.gov/payments/your-online-account

If you checked your bank account in the March - May 2021 timeframe and there is not a $1,400 EIP3 payment from the IRS then go to this IRS website for how to start a trace on the payment - https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p...

[1smahoney]

The reply TurboTax gave is from three weeks ago. I have yet to hear anything. Is there some sort of timeframe we should be looking at.?

[milam1983]

can i text u as well

[Shinyzero]

@milam1983 yes

[Heatherkay1]

This is the same exact issue I’m having. Exactly the same. 

[cg285h]

I’ve already emailed CNN and Fox News. And one of my local news stations about this. Hope you guys email them too to help blow this story up. 

[taryncarmen]

When I received my refund it was way less than expected. They held it for almost a month this has never happened before. After reading all the comments I see I was not the only one who had this issue. 

[Sballerstein]

TPG cashed my IRS check on February 24th. They claim my bank rejected their transaction. The bank states that they did not get a transfer at all. TPG claims to have issued me a check and the automated phone system states that the check was sent out the current date. It has done this for a month. I made a complaint with the BBB and got a lame copy and paste response. They are holding $12000.00. To me it feels like they are stealing the money.