I just got my refund from SBTG tax products but it is 800 dollars short from what the IRS approved. Why the big difference??

[xmasbaby0]

There can be a number of reasons why your refund was less than the amount you expected. TurboTax does not receive feedback from the IRS regarding money that was offset from your refund.  If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks.  The WMR site will contain a message regarding your offset.  It is also possible that the IRS caught a mistake you made and reduced your refund.

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

 IRS Treasury Offset Program Call Center at 1-800-304-3107

(Be aware also that your Federal refund and state refund do NOT come together)

Did you choose to have TT fees deducted from your Federal refund?  (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)

How can I see my TurboTax  fees?   https://ttlc.intuit.com/questions/2565973

[phein035]

I did check with irs and the refund was approved and it said the correct amount was being sent to my bank. The sbtg tax products deposited 800 almost 900 dollars short. I understand the subtract their fees but they aren’t that much

[xmasbaby0]

Your tax refund was not sent to TurboTax.
Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website <a rel="nofollow" target="_blank" href="http://www.sbtpg.com">www.sbtpg.com</a> 
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service">https://ttlc.i...>

[Critter]

OK ... sorry to be the bearer of bad news ... but the refund processing bank collects debts for other refund processing banks so did you get a advance refund loan from anywhere from any tax year ?  Contact  SBTPG to see what was sent where.