Solved: The IRS has not deducted my 2016 taxes from my account. What do I need to do?
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The IRS has not deducted my 2016 taxes from my account. What do I need to do?

I filed on April 17, 2017, but my taxes due haven't been deducted from my account yet.
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Level 15

The IRS has not deducted my 2016 taxes from my account. What do I need to do?

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.

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7 Replies
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Level 15

The IRS has not deducted my 2016 taxes from my account. What do I need to do?

Was your e-filed tax return accepted by the IRS?
Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/ef...>
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New Member

The IRS has not deducted my 2016 taxes from my account. What do I need to do?

Yes it was accepted.
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Level 15

The IRS has not deducted my 2016 taxes from my account. What do I need to do?

How did you elect to pay the taxes owed?  Was it by direct debit from your bank account or were you going to pay by check?
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Level 15

The IRS has not deducted my 2016 taxes from my account. What do I need to do?

Hasn't the IRS sent you a letter for it yet?  Maybe your bank routing or account number was wrong.  Some banks use different numbers for deposits and payments.  Or could you have put down a different account to take it out of?

If you still need to pay, <a rel="nofollow" target="_blank" href="https://www.irs.gov/payments">https://www.irs.gov/payments</a>
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New Member

The IRS has not deducted my 2016 taxes from my account. What do I need to do?

I have received no communication from the IRS, but when I tried to make the payment from my checking account, I got a message that my checking account number was invalid - what!! So I changed the payment to come out of my savings account and it was accepted. So weird - I'll be calling the IRS because I don't want to be charged any penalties or fees!
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New Member

The IRS has not deducted my 2016 taxes from my account. What do I need to do?

Do you have a telephone number for the IRS that I can call to discuss this with them?
Highlighted
Level 15

The IRS has not deducted my 2016 taxes from my account. What do I need to do?

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.

View solution in original post

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