turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Stuck on the download/print return page I don't see an option to either sign out or go to another page.

I found the sign out area . After signing out and resigning back in it takes me back to the same page which does not allow me to go to another page to give the rest of my info. also am not able to print a cover page.

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
CassandraLO
Intuit Alumni

Stuck on the download/print return page I don't see an option to either sign out or go to another page.

The following FAQ will help troubleshoot the missing button and other issues you might encounter:

https://ttlc.intuit.com/replies/3300331

View solution in original post

3 Replies
CassandraLO
Intuit Alumni

Stuck on the download/print return page I don't see an option to either sign out or go to another page.

The following FAQ will help troubleshoot the missing button and other issues you might encounter:

https://ttlc.intuit.com/replies/3300331

Stuck on the download/print return page I don't see an option to either sign out or go to another page.

It is at the bottom of the screen ... although you can always just close the browser window. 

CassandraLO
Intuit Alumni

Stuck on the download/print return page I don't see an option to either sign out or go to another page.

Try this: Close completely out of the browser then go back in.  

Also, clear the cache/cookies in your browser as well.  See below links for assistance on how to do this:

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1900966">https://ttlc.intuit.com/questions/1900966</a>

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901488">https://ttlc.intuit.com/questions/1901488</a>

If the above suggestions do not work, you may want to try another internet browser.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies