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It does the same thing to me. Say your information does not match our records on file. So I can’t even check it!!
It did the same thing to me then I realized that when I was putting in my address when it came to west I had to just put in a w instead of the whole thing. Once I did that it let me in
Finally after being locked out since wednesday on the irs tool it finally let me in today only to find out that they are sending me a check april 24th. I entered my boyfriend's DD info on the tool last Wednesday and hasnt been able to get back on his either and finally got thru today and it also says a check is being mailed the 24th. So I assume because of that all TT people will be getting a paper check even if you entered your DD on the irs tool. Once again thanks TT and your holding company for f*cking all of us paying customers over!!!
I filed with TurboTax chose Turbocard option for my refund but owed my entire refund to IRS so nothing went on Turbocard so how do I get my stimulus pay??
I have not. I checked back this morning on the IRS site. Said they now have my Info but no date yet. Check my acct. and nothing. I don’t know if it will get DD into my account. Or some ppl are saying even though they put their bank info in the site says they are still mailing a check. Which for me will suck because I have moved and can’t update my address with them. What a cluster@&$?
It has done the same thing to me...I was able to get in yesterday...the thing I was doing wrong was I had to put my zip code and the - with the postal code...after I got in it said I needed to update my bank information....
@Iccamocon wrote:
I have not. I checked back this morning on the IRS site. Said they now have my Info but no date yet. Check my acct. and nothing. I don’t know if it will get DD into my account. Or some ppl are saying even though they put their bank info in the site says they are still mailing a check. Which for me will suck because I have moved and can’t update my address with them. What a cluster@&$?
Change your address with the US Post office - https://moversguide.usps.com/mgo/disclaimer?referral=UMOVE
Change your address with the IRS - https://www.irs.gov/faqs/irs-procedures/address-changes
If you filled using Turbo Tax you could pay upfront or have the "fees" taken from your return once it arrives.
The routing and account information in my 1040 matches my card information but the irs didn't have it on file. Why is that?
I updated my info Wed Morning and it gave me that message Wed. Then I was locked out....I was finally able to get in at 1:30 am last night and gave me the same message. So mine never changed. Checked again this morning still says it will be DD.
Can you please let me know if yours changes to a DD date? I will do the same. Thx
Will I get my check on my new turbotax card
I have tried to log in to check WHERE'S MY PAYMENT on IRS.gov and it says they nees more info from my tax return and bank account info. I enter everything as filed on my 2019 tax return with Turbo Tax and my account information for deposit on to my Turbo Card and it says incorrect info! I tried under my name and my husbands since it was a joint return....I am not getting anywhere!!! Very frustrating....bad year to try Turbo Tax for the for At time...UGH...who knew this was going to happen this year😖
@mandischnei Yes I will let you know if I get a date.
@lessiej51 did you update your banking info on the IRS page? Otherwise you will get your check mailed because TURBO Tax sucks
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