Tax Return not accepted

[mariongraywagner]

Well mines say cause yall have not sent over people taxes that they are still with yall just send over my state tax return this is crazy i never been through this with yall then i get a message saying my state was rejected but not by them cause i called them it was by turbo tax how is my fed accepted but not the state crazy now i fixed it and it still says pending and forms are missing

[mariongraywagner]

That is what i am going through now my fed was accepted but not the state it has been pending for 5days and today it went to rejected but the state told me they never received my return to call turbo tax because they don't see where my return was rejected called turbo tax they claim this is normal so i fixed my return and now it is back pending again i need to know if i can file my state only with another company

[Critter-3]

Ok ... so the return was sent to the state ... the state finally rejected it ... you corrected the issue and resent it.  Now you just wait for an acceptance or another rejection.   This is not out of the unusual especially at the beginning of the tax season. 

[Thebardnamedme]

Hello @Yani92 @  I'm sorry you're having this dilemma. I do not know the answer myself and honestly, this was just a quick search so you may have more digging to do, but it def "looks legit" (doesn't mean it is but it's a starting point

https://pocketsense.com/can-noncustodial-parent-cl[product key removed]-not-supposed-to-23915.html

[Cmergist71]

My Federal and State taxes were rejected about 6 times. I was charged $20.00 on my debit card to file my Louisiana State taxes. Since my Federal was rejected Turbo Tax will not let me file my State 

efile . Should I mail my state being I mailed my Federal.I need a refund of my 

$20.00 charged to my debit card.My phone # [phone number removed]. Call me with answer.

[Critter-3]

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support for this situation:

https://support.turbotax.intuit.com/contact/

[JDSR11]

MY TAX RETURN WAS FINALLY ACCEPTED BY THE STATE OF UTAH YESTERDAY, 2/4/22

[mendomann38]

I had the same problem last year with Turbotax.  Turns out it was a software problem and I had to follow instructions Turbotax sent me in order to resolve the problem.  The real questions is why is Turbotax releasing its software that is obviously still in the beta stage of development?  I am not going to start my taxes until after these problems are resolved.  Maybe later this month or even next month.

[Justme0000]

Hello so did you get a resolve to this issue?

[Hizqueen80]

I filed mine 1/30/22 and it was accepted the next day. When I checked Where's my refund yesterday it said my information was incorrect and if I had already filed then I should wait at least 24 afterwards to track it. Like what's this all about?!?!

[JDSR11]

Yes

[mariongraywagner]

Yes now just waiting

[AkinaLO]

The pending status is a normal part of the process and can take anywhere from 3 days to a few weeks to be accepted. After pending, your return will either be Accepted or Rejected. The IRS has you return and will process it as soon as possible. Please refer to the following FAQ to learn more about the pending process.   

Here are more articles on the pending process. 

Why doesn't the government have any record of my pending return? 

Can I cancel a pending return? 

[mariongraywagner]

Well it doesn't matter cause every time i use yall service my stuff get pulled for review so now who knows when i will get my federal or state

[CarissaM]

@mariongraywagner We are unable to view the return here in this public forum. If you are having trouble with the return, it would be best con follow the steps here to contact a tax specialist.