Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Still need to file? Our experts can get your taxes done right. Get started >
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
westbee247
New Member

Stuck on the download/print return page I don't see an option to either sign out or go to another page.

I found the sign out area . After signing out and resigning back in it takes me back to the same page which does not allow me to go to another page to give the rest of my info. also am not able to print a cover page.

1 Best answer

Accepted Solutions
CassandraLO
Intuit Alumni

Stuck on the download/print return page I don't see an option to either sign out or go to another page.

The following FAQ will help troubleshoot the missing button and other issues you might encounter:

https://ttlc.intuit.com/replies/3300331

View solution in original post

3 Replies
CassandraLO
Intuit Alumni

Stuck on the download/print return page I don't see an option to either sign out or go to another page.

The following FAQ will help troubleshoot the missing button and other issues you might encounter:

https://ttlc.intuit.com/replies/3300331

Critter
Level 15

Stuck on the download/print return page I don't see an option to either sign out or go to another page.

It is at the bottom of the screen ... although you can always just close the browser window. 

CassandraLO
Intuit Alumni

Stuck on the download/print return page I don't see an option to either sign out or go to another page.

Try this: Close completely out of the browser then go back in.  

Also, clear the cache/cookies in your browser as well.  See below links for assistance on how to do this:

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1900966">https://ttlc.intuit.com/questions/1900966</a>

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901488">https://ttlc.intuit.com/questions/1901488</a>

If the above suggestions do not work, you may want to try another internet browser.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789-_~