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Level 2

Still haven’t received 2020 return…

I filed 2020’s taxes in March of 2021. In December 2021, my banks branch closed so I closed my account. February 24, 2022 my previous bank received my return. On February 25, 2022 my previous bank returned it (& provided me proof).

I have yet to receive a check via mail so I called the IRS, they have yet to receive it and told me to talk to my tax preparer. So I called turbo tax. They said they don’t have anything to do with that and to check with Santa Barbra Group. Well I can’t get through their phone line, i sent multiple emails, and snail mail. I’ve yet to hear a response from anyone. Where is my return, how do I get it back? 
in the meantime I did send a request to IRS to ask for it to be reissued but because they show they wired it to my bank, that was a no go. 

2 Replies
Level 15

Still haven’t received 2020 return…

As already answered in your other posts the only thing you can do is contact the third party bank ... they alone are responsible for the refund check ...

Level 2

Still haven’t received 2020 return…

Well to be completely honest I’m about to file small claims because they will not answer me

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