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janicel36
New Member

someone accessed my taxes?

 
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2 Best answer

Accepted Solutions
CatinaT1
Employee Tax Expert

someone accessed my taxes?

This is a safeguard that is built into TurboTax. 

 

If you "ACCESS" your tax return from a location that TurboTax doesn't know you will get a message or Email stating that this happened and that you should contact us if it wasn't you.

 

It is a notification that a different device from the last time was used to access your account. If you are concerned that someone other than you accessed your TurboTax account.  Use this link to contact customer support.  

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

someone accessed my taxes?

@janicel36 

 

TTX does send that notice if you simply download a PDF file from your "Online" tax file.

So could be that too.

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

View solution in original post

3 Replies
CatinaT1
Employee Tax Expert

someone accessed my taxes?

This is a safeguard that is built into TurboTax. 

 

If you "ACCESS" your tax return from a location that TurboTax doesn't know you will get a message or Email stating that this happened and that you should contact us if it wasn't you.

 

It is a notification that a different device from the last time was used to access your account. If you are concerned that someone other than you accessed your TurboTax account.  Use this link to contact customer support.  

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

someone accessed my taxes?

@janicel36 

 

TTX does send that notice if you simply download a PDF file from your "Online" tax file.

So could be that too.

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
janicel36
New Member

someone accessed my taxes?

Thank you . I did read after I posted that down load would trigger . I did exactly that and probably solved. 

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