Solar credit and refund delays?

[madtaxpayer]

I looked up my tax transcript.

There is no information on it, and it says "no return on file" for 2023.

How can there be no return on file if the IRS accepted it back in February???

Anyone else get that on theirs?

[razina_zahur]

@madtaxpayer just looked up my transcript as well and the Account Transcript states "no tax return filed."

12:15pm EST - Called IRS regarding and the rep submitted a referral to ERS (with a 30 day response as mentioned by others).

[Krroman34]

My tax return is expected in my credit union account on 5/7 according to my app. My transcripts still say that I haven’t filled, and where’s my refund still says processing. Hopefully this means everyone will see their’s on 5/7 too. Best of luck!!

[lsalvag1]

@Krroman34  You can see an incoming deposit with your bank?

[melaniemai13]

Yup! Same here! filed early February. 

[JClifford64]

Where are you seeing on your bank 5/7? I’m in the same boat of waiting since 2/12

[ebtaylor1]

Sometimes when you call they’ll tell you a deposit date to expect. 

[Krroman34]

Yep, my credit union has a pending deposit for 5/7. Typically my credit union will show pending deposits- such as my paycheck- a few days  ahead of time. I filed 2/10

[jadelyn_88]

I filed 2/12 also claiming solar credits and have yet to receive anything. I hoping that something is changing to where it becomes a rebate like the sales people said it is but who knows what's going on. I swear solar isn't worth the trouble. 

[lsalvag1]

OP here!
Where's my refund still showing no movement BUT my tax transcript finally updated today with a deposit date of 5/8 and $40 extra in interest!!

I hope this means everyone's starting to move along ❤️ 

[Bobw77]

I have experienced multiple customers with the same issue. Both times there returns were rejected because the forms weren't available yet. Customer Refiled return was accepted in mid February. After calling IRS CX was informed return was rejected. If you give a customer calling the IRS the submission number of the accepted return it cuts through a lot of confusion with the IRS. 

[ebtaylor1]

How do you get a submission number?

[Jamtry]

As it seems to only be an issue with those that filed the Turbo Tax I do think they owe us an explanation. My dad filed thru another program, had solar credit and got his refund within 5 days! I’m 84 days in and NOTHING!

[vanessacvasquez]

I just got that same thing in the mail when I ordered my 2023 transcript. It is like they didn't "receive" my filing, but somehow show it accepted. When I call about it I get told the same thing then it takes the agent a minute to locate it. One agent told me they haven't attached my filing to a file yet. But that was now 2 months ago and no change still. 

[DoctorWorm706]

Same here, Return accepted 02.10, but I have no transcript at all.