Yep, I had to identify my identity this year too. Not sure why but it's the first time and all they tell you to do is wait up to 9wks but I called Judy after 6wks only to find out that someone submitted my ID verify incorrectly so it was correctly done on 4/18/19 and I was told that it shouldn't take 3 more wks. I called almost a week later on 4/24/19 to check the status because I was told that the status bar should appear in 24hrs. When I called them they said I had to allow 9wks from the 18th since was correctly submitted. I hung up and called back 4 different times and have even tried to get and advocate but was told advocates can't help those who have to complete the ID verify. My message in the go app changed from your tax return is still being processed, a refund date will be provided when available.... to we've received your tax return and it is being processed. Now I check today and it's saying my information doesn't match..... this is crazy. It was accepted on 2/12/19. I've never had to wait this long ever!
