Refund

[Kjr0513]

I filed my taxes on 1/27 with the E.I.C. now here we are a month later and see other getting there refund , but when I go on irs.gov/refund all mine says is " we have received your tax return and it is being processed " . Is this normal to still be in process, when everyone around me with the E.I.C is getting there refund today 

[CassLO]

Yes, unfortunately it is normal. The IRS started processing returns later than in prior years and as such has a backlog to work through. They also just recently started processing returns claiming EIC and/or ACTC.

During processing, the government reviews your refund. During the review process, they look for math errors on your return (extremely rare in TurboTax) and they also check if you owe back taxes, unpaid child support, or other debts.

If they need to make any corrections, they may offset (reduce) your refund. In some cases, the correction might even increase your refund.

Once that part's done, the government approves your refund, which means it's ready to be deposited or sent.  At that point the IRS site will update with a direct deposit date.

Some 2019 federal refunds are delayed due to the PATH Act

[Dennis Lynch]

I'm waiting to get my tax refund. It's been over a month since I filed.

[DoninGA]

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@Dennis Lynch wrote:

I'm waiting to get my tax refund. It's been over a month since I filed.

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Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.

[Dennis Lynch]

I'm not a "new member".  I have filed with turbo tax for about three years or more.