TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 1

Question

Refund

4 replies
36 views

So I filed my taxes Jan 31 and I went on irs website to track my taxes and it said they can’t find anything on my taxes ???? But when I go to the TurboTax website it shows my refund amount and that I already filed .

please help

TurboTax Free Edition Online

Level 6

Are you entering the original refund amount before TurboTax fees are deducted in the refund section? Tips on where to get the refund amount, please see this TurboTax FAQ Why is there no record of my return at Where's My Refund (WMR)? .

Level 2

I'm putting the information after it's done on turbo tax with the amount that I have

Level 15

You can verify your e-file to see if it went through. You can look up your e-file through the link below:

E-file status lookup.

Here's an article that can provide more information.

Why is there no record of my return at Where's My Refund ...

If you are still having issues, please call the IRS directly.

For individuals: 800-829-1040
For businesses: 800-829-4933
For those with hearing impairments: TTY/TDD 800-829-4059

To have an efficient call, here's what you need to prepare.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Level 2

Yes that is the problem with it saying that its process but it keep saying the information is wrong on it