Refund Question 03/2025

[Lizasierra1]

Hello , I have a Deposit date of 03/26/2025 . I have called customer service and they can see that as well . I paid for the early deposit of my funds up to 5 days early.  Alot of us haven't got our deposits yet..any delays ? I know I can get refunded if my money doesn't post before 5 days, but so many haven't even been funded yet after checking SBGT . Can we expect to see something on our proper deposit date at least ? 

[xmasbaby0]

Use the IRS refund site for reliable information as when your refund will be issued.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

[dcassaday]

Check your refund against what the IRS has on your transcript. 

You may be affected by a discrepancy. 

Apparently Intuit Payments Inc (IPI) had an issue that created duplicate orders for the five day early deposits. This caused an issue where SBTPG wasn't able to verify or locate these taxpayers with the info they were given, and also caused the refunds to not be sent five days early. 

I can almost guarantee you that your deposit from Turbo Tax will be less than what is shown on your IRS transcript by your 846 code. Also, check your TurboTax account- look in your order history. If you see duplicate orders with different order numbers with the $25 Early Refund fee, you're one of the customers that was affected. 

This is why many customers are receiving paper checks in the mail from Intuit Payments, INC drawn on Cross River Bank for random amounts, less than $1k. My issue is that Intuit knows about this issue, and has failed to alert customers or their own TurboTax customer service reps that this is a thing- textbook bad faith and a potential violation of the Federal Electronic Fund Transfer Act. 

Just saying...  😉