I was approved for a refund advance in the amount of $250 when I filed. I filled out the info for the card. I received a email today saying my taxes were accepted from turbo tax. But green dot sent a email saying advance was denied but my card is on the way?how do I check to see if I was approved or not?
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The email you got told you ... the ADVANCE was denied however the refund will still be put to the Debit Card once the IRS releases it.
▾ What happens after I prequalify?
Once you prequalify, you'll still need to file your taxes to submit your application for Refund Advance and Turbo® Visa® Debit Card.
Final approval for Refund Advance is subject to the following:
If you change any info after prequalifying, you'll have to reapply for Refund Advance.
After you file your taxes, we’ll email you within 1 hour of IRS acceptance to let you know if you've been approved for Refund Advance.
This offer is available until February 7, 2020, or until available funds have been exhausted, whichever comes first. Availability subject to change without further notice.
my federal return was accepted today at 4:30 pm by the IRS. I have not received an email stating approved nor denied for the cash advance. Is there a way for me to check the status of the application?
Check your spam folder.
You should receive an email with instructions on how to create your online account. If you can’t find it, check your junk mail folder. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder, or are having trouble creating an account, or logging into your Turbo Prepaid Card online account, call us toll-free at (888) 285-4169.
I did. I've gotten nothing other than email verification for the debit card. that was yesterday
I also received the email to set up my turbo card account but have not gotten an email stating approved or denied.
Pre qualifying then getting denied is rather irritating. Is it in their terms? Yea. Do I have a need for a "turbo card" if I'm not getting a refund advance? Absolutely not. I would have just had the refund go to my bank account.
They set you up for failure with this. There should be no "pre qualified" talk if they dont actually have you pre qualified
You can be prequalified for a home mortgage also but the loan is not guaranteed until the underwriter approves the final paperwork ... this loan is no different in that it must have a final approval. They cover their butts with lots of formal language and the use of precise terms. Anytime you see the word LOAN you need to read and comprehend all the terms.
I'm fully aware of the terms and conditions for the refund advance.
The issue is they do not tell you until AFTER THE IRS accepts your return whether you were approved or denied which makes it hen impossible to go elsewhere that may have approved you.
Did you get a notification that fc was approved?
Sorry but these are the rules for this kind of loan and you were told all this before you filed ... if you did not want to take the chance then you could have stopped anytime and gone elsewhere.
I've got the debit card account already open and active so i was approved for that. and I have zero debt I owe to any government agency and zero loans or tax withholdings or anything that would come out of my return.
Yet i was still denied literally as soon as the IRS accepted my return.
I've got no explanation of why it was denied. And nobody knows who I can contact to find out more information. The email just states "although you werent approved for a refund advance"
And it's a no reply email of course
Just like any denial for credit a letter of explanation or a separate email will be forthcoming ... make sure to check your spam folder.
Thank you for that review of the documents we signed and the verbiage provided to us when we took the option of advance. However, from my situation (sounds similar to OP) I recied the email from green dot before my taxes are even accepted. Per your copy of the verbiage it says within 1 hour you'll be notified. So I think OP and myself are trying to figure out if the GreenDot email is our denial or if another email will follow?
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