Refund advance

Forum|Forum|6 years ago
January 22, 2020
2 replies
9 views

I was approved for a refund advance in the amount of $250 when I filed. I filled out the info for the card. I received a email today saying my taxes were accepted from turbo tax. But green dot sent a email saying advance was denied but my card is on the way?how do I check to see if I was approved or not?

Critter

Level 15

The email you got told you ... the ADVANCE was denied however the refund will still be put to the Debit Card once the IRS releases it.

After you file AND once the IRS has accepted your return for processing your APPLICATION FOR A LOAN must also be approved by the processing bank AND the debit card company. If you do not get approved all the way down the line the advance will not happen ... this info was explained in the disclosure forms you HAD to click on AND agree to in order to continue to file. Watch your email for any notifications of approval or denial.

▾ What happens after I prequalify?

Once you prequalify, you'll still need to file your taxes to submit your application for Refund Advance and Turbo® Visa® Debit Card.

Final approval for Refund Advance is subject to the following:

The IRS accepts your return before 12am PST on February 7, 2020.
You have no outstanding delinquent government debt or tax offset, including, but not limited to, past-due child support obligations, past-due student loans, tax liens, and any other payments owed to a federal or state agency.
You pass the lender's final evaluation.
You didn't change any info you entered when you were prequalified.
Possible review of third-party information.

If you change any info after prequalifying, you'll have to reapply for Refund Advance.

After you file your taxes, we’ll email you within 1 hour of IRS acceptance to let you know if you've been approved for Refund Advance.

This offer is available until February 7, 2020, or until available funds have been exhausted, whichever comes first. Availability subject to change without further notice.

atuggle11

Level 2

my federal return was accepted today at 4:30 pm by the IRS. I have not received an email stating approved nor denied for the cash advance. Is there a way for me to check the status of the application?

Critter

Level 15

Check your spam folder.

I can’t access my Refund Advance temporary card

You should receive an email with instructions on how to create your online account. If you can’t find it, check your junk mail folder. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder, or are having trouble creating an account, or logging into your Turbo Prepaid Card online account, call us toll-free at (888) 285-4169.