Reference code 9021 and reduced refund amout

[Wimom]

I am expected a $5000 refund and on my wmr tool it states they have adjusted my return and now I will be receiving a $400 refund!!! The reference code stated is 9021.  I have filed a valid and accurate return including w2 and self employment, as well as claimed my 2 children.  I am losing my mind not being able to get ahold of the IRS.  Are they going to adjust my refund to the original amount I am owed, why is this happening???

[xmasbaby0]

Sorry---but no one at TurboTax ever knows about offsets/adjustments to your refund by the IRS or state.  They will send you a letter explaining the reason(s).

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

https://ttlc.intuit.com/community/refunds/help/what-is-a-refund-offset/00/26301

Reduced Refund     https://www.irs.gov/taxtopics/tc203

 NOTE: You can contact the IRS Treasury Offset Program Call Center at 1-800-304-3107 to ask if they have an offset for you on file. TurboTax would not have that information.

https://turbotax.intuit.com/tax-tips/tax-payments/who-can-garnish-an-income-tax-refund/L7cPPzDyc