Will I be refunded the $117 fee?

[mglass12001]

I did the taxes myself and was charged for it

[Austenmykal]

You did not click file for free option or your taxes required a different tier to do yours. You don't get this money back.

[mglass12001]

I did hit free but when I finished it said  I owed. I was told I would be refunded the fee.

[VolvoGirl]

Who said you would be refunded the fee?  Did you call in?

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[mglass12001]

I did it just pop up something different. Because I put in my paperwork like I always do

[mglass12001]

I guess something went wrong with my computer system