Why was I billed twice when filing it was taken out of my refund and my Visa Card?

debraphillips130 · ‎April 19, 2022

I didn't elect to pay through my Tax refund I elected to use my Visa Card and it took it from both! How do I get this glitch corrected?

Kat · ‎April 19, 2022

Please contact TurboTax Customer Support using the info I'm linking below. A Support rep will be happy to assist you.

What is the TurboTax phone number?

NOTE: When entering your subject matter, don't use the word "refund". Instead, enter the words "billing issue".

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

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Why was I billed twice when filing it was taken out of my refund and my Visa Card?