Why have we not received our Refund yet? We filed on April 15th?

[MinhT1]

Once your return has been accepted by the IRS, the refund process is completely under the control of the IRS. The IRS says that most refunds would be issued within 21 days. But some returns need more processing and refunds will take longer, especially during these Covid-19 times when most IRS agents work remotely.

Please be patient and check the status of your refund at this IRS web portal.

[VolvoGirl]

Did you efile or mail your return? They are not processing mailed returns right now.

Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

When will you get your refund,
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

[jusmelmel]

I'm asking for the last time before I contact the IRS to find out why our refund has not been sent to us. We filed on 04/15/2020 what is taking so long & don't tell me it takes 21 days, it's been 32 days now already. Come on with it.

[VolvoGirl]

Did you check the links I posted above?