Why can’t I track my refund status ?

[MichelleLO]

What issue are you running into? 

[majorkingroxlou]

Everytime I put in my information, it tells me I need to wait 24 hrs for my refund to get approved which it already has. In 4 days it’ll be 21 days since I have e-filed and I still haven’t received any information on it yet. 

[mesquitebean]

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@majorkingroxlou wrote:

Everytime I put in my information, it tells me I need to wait 24 hrs for my refund to get approved which it already has. In 4 days it’ll be 21 days since I have e-filed and I still haven’t received any information on it yet. 

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If you're sure your efiled return was accepted  (double-check at the Tax Home inside your Online TurboTax account if you haven't already), then be sure you are inputting the correct info in the WMR tool.  See the tips below.

https://www.irs.gov/Refunds

When using the IRS WMR tool, be sure SSN and filing status are correct.

Use only the Federal refund amount.  Do not use any combined total refund figure that includes the state refund.

Look at your actual 2019 return to get the Federal refund amount.  Be sure you are using what is displayed on your 1040, Line 21a for the Federal refund amount.

And if you are paying your fees out of the Federal refund, use the Federal amount without regard to the fee subtraction; i.e., the amount before any fees are subtracted.

If you still don't find it after 21 days, you can phone the IRS to see if they can figure out why.

[mesquitebean]

If you're sure your efiled return was accepted  (double-check at the Tax Home inside your Online TurboTax account if you haven't already), then be sure you are inputting the correct info in the WMR tool.  See the tips below.

https://www.irs.gov/Refunds

When using the IRS WMR tool, be sure SSN and filing status are correct.

Use only the Federal refund amount.  Do not use any combined total refund figure that includes the state refund.

Look at your actual 2019 return to get the Federal refund amount.  Be sure you are using what is displayed on your 1040, Line 21a for the Federal refund amount.

And if you are paying your fees out of the Federal refund, use the Federal amount without regard to the fee subtraction; i.e., the amount before any fees are subtracted.

If you still don't find it after 21 days, you can phone the IRS to see if they can figure out why.

[stephronl]

same thing here under my husband info i was able to view under mine and it showed no change but i was puzzled as to why it was giving me that message when i knew everything was correct i spoke to a gal to her the situation about my earlier call in the week and what i was told about missing bars and that i went on to wmr to view under husband info since he is primary she said dont worry about it your DDD is 2/20/  20!!! i hope this is correct also the 20th when be are 21 days .

[Mstump100]

I get an error when I try to track my refund status

[mesquitebean]

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@ Mstump100  wrote:

I get an error when I try to track my refund status

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What error? Is this a Federal refund?  I presume you are referring to the IRS "Where's My Refund" tool.

https://www.irs.gov/refunds

If you efiled, when you look at your Tax Home in your OnlineTurboTax account, has the efiled return been accepted?      If so, how long has it been?

[Slmchenry01]

I am also getting errors when trying to track my accepted refund on the IRS where’s my refund tool. The error tells me my info doesn’t match and to recheck it. I’m entering the correct SS#, filing status, and correct federal refund amount listed on my 1040. Have checked and rechecked a dozen times. Today is the 21st day since filing...concerning

[SForrestLO]

@Slmchenry01

This is normal. It can take anywhere from a few days to 3 weeks to update and show the status. The 21 days is just an estimated time frame. The IRS began processing returns on 2/12, you may not find a record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated. Since Turbo Tax will not have the status of your refund, continue checking the Where’s My Federal Refund tool for updates. Updates are made daily, usually overnight.

Please use this link to track your refund from the IRS

What does pending mean?

Tax Season Refund Frequently Asked Questions