Where’s my refund is showing an error message

Forum|Forum|6 years ago
February 9, 2020
4 replies
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TurboTax Live Self Employed

macuser_22

Alumni - Champ

What error message? We cannot see what you are looking at.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

BrandiLO

Level 14

Please wait at least 24-48 hours after your return has been accepted by the IRS to check your status on www.irs.gov/refunds.

If there is no record of your return, or the system says the information is wrong, please make sure you are entering the correct social security number, filing status, and refund amount.

To verify your refund amount:

If you filed a Form 1040, the Refund Amount is shown on Line 20a.

If you filed a Form 1040NR, the Refund Amount is shown on Line 73a.

If you filed a Form 1040NR-EZ, the Refund Amount is shown on Line 23a.

If you filed a Form 1040PR, the Refund Amount is shown on Line 13a.

If you filed a Form 1040SS, the Refund Amount is shown on Line 13a.

To verify your filing status:

If you filed a Form 1040, the Filing Status is shown on the top of the form above your name and social security number.

If you filed a Form 1040NR, the Filing Status is shown on Page 1, Boxes 1 through 6.

If you filed a Form 1040NR-EZ, the Filing Status is shown on Page 1, Boxes 1 through 2.

If you filed a Form 1040PR, the Filing Status is shown on Page 1, Part 1 Line 1.

If you filed a Form 1040SS, the Filing Status is shown on Page 1, Part 1 Line 1.

If you are unable to track your refund on the IRS refund tool despite confirming your information is correct, please click here for some more tips.

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122395april

Level 2

I have received a text and email from your staff but when I go to where's my refund the irs site says that they have not received any thing

MichelleLO

Level 15

Until the IRS starts processing your tax return there may not be a record of it on the IRS website. If your federal return was just accepted today, please wait 24 hours before checking the status. The IRS updates the Where's My Refund site only once a day and that is usually in the overnight hours. Please also see the below TurboTax FAQ for more information:

Why is there no record of my return at Where's My Refund (WMR)?

@122395april

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Scarletmoon2927

Level 2

I filed my taxes on 2/14/21 and they were accepted by the IRS, but there is still an error message to find my refund. Why? Where is it?