Where is my stimulus???

[koc]

I used TTAX to e-file my 2019 return (Home & Business CD - so Intuit did not have to deduct any fees from my refund) - I received my refund a week later by  direct deposit - BUT I HAVE YET RECEIVED STIMULUS - what is going on? The IRS site says "We are unable to provide you with the status of your payment or perform the action requested because: The tax return information you entered does not match our records". None of the FAQ's apply to me. What are TTAX users supposed to do? 

[NCperson]

Check this website and update your bank information if necessary.  AGI is line 7 on your 2018 return and line 8B on your 2019 return.  Refund is line 21a of the 2019 tax return. and line 20a for 2018

https://www.irs.gov/coronavirus/economic-impact-payments

[koc]

WRONG ANSWER - as I stated we cannot use this site because it says "According to information that we have on file, we cannot determine your eligibility for a payment at this time." The site also says do NOT use if you have already filed your 2019 return? If you already e-filed it says "No, do not use Non-Filers: Enter Payment Info Here. You don’t need to do anything else to get your Economic Impact Payment. You will automatically get your payment deposited directly into your account." NOT

[NCperson]

@koc - please confirm which website you are referring to: 

1)  https://www.irs.gov/coronavirus/economic-impact-payments

2) https://www.freefilefillableforms.com/#/fd/EconomicImpactPayment

the 1st one is if you filed in 2018 / 2019 and want to update your direct deposit information

the 2nd one is if you DID NOT file in 2018/ 2019 and want to apply for the stimulus payment. 

[irsguy]

I used TurboTax on 4/9 and my information is still not in the Get My Payment portal! Very frustrating, I hope there isn't some problem.

[koc]

Used #1 (as stated previously) - I do not need to "update" my bank info since I already received my 2019 refund by direct deposit (as stated previously) - Any answer?

[NCperson]

@koc - then what is the question if you are confident your bank information is correct with the IRS? 

not everyone has received the stimulus yet - have patience is what you are supposed to do! 

did you receive your refund and permit TT to reduce the refund by subtracting out the fees?  did you take a loan advance from TT?  

TT has nothing to do with the speed of the rebates - that is all on the IRS. 

[koc]

Last try - NO I did not let TTAX reduce my refund and I already received a refund from the IRS by direct deposit so my bank info is obviously correct  - MY QUESTION WAS/IS - then why does the IRS tracking app say "According to information that we have on file, we cannot determine your eligibility for a payment at this time." If you do not have an answer - please just say so and end this tread

[NCperson]

because the IRS tracking app is not complete and being added to all the time.  do a google news search on that topic - there are plenty of press reports about that.  Have patience