WHERE IS MY REFUND!!?

[Acraven]

I’m starting to get very agitated as I went in my return on January 31st.. got a letter saying I needed to fill out and 8962, I sent that in on March 31st. It’s now almost august and still nothing and the irs website says “we’re still processing”.. I called weeks ago and they said they had gotten my paperwork so WHY DO I NOT HAVE MY MONEY!? Times are tough right now through this pandemic. Will they pay me interest? 

[DoninGA]

https://www.irs.gov/newsroom/irs-statement-on-interest-payments

Interest on individual 2019 refunds reflected on returns filed by July 15, 2020 will generally be paid from April 15, 2020 until the date of the refund. Interest payments may be received separately from the refund. By law, the interest rate on both overpayment and underpayment of tax is adjusted quarterly. The interest rate for the second quarter, ending on June 30, 2020, is 5% per year, compounded daily. The interest rate for the third quarter, ending September 30, 2020, is 3% per year, compounded daily.

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

[Critter-3]

Sadly the IRS shut down for almost 4 months due to the Covid situation and since your return required human attention it was put on hold until the IRS processing centers reopened mid June ... they are hard at work trying to catch up on the work that piled up ... nothing you can do but wait until they get to your return.

[IvonneValentin]

Being waiting send March 23,2020 it said ready to mail...will like to know if you were the one that send by mail all my paperwork or I need to send because of this I have not received not even my stimulation check from the government

[DoninGA]

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@IvonneValentin  wrote:

Being waiting send March 23,2020 it said ready to mail...will like to know if you were the one that send by mail all my paperwork or I need to send because of this I have not received not even my stimulation check from the government

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Ready to mail means that you have to print and mail the tax return.  TurboTax does not and cannot mail the tax return for you.

See this TurboTax support FAQ for the procedure for printing and mailing a tax return - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Or see this TurboTax support FAQ for how to change from mail to e-file - https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...

[Critter-3]

Sorry you did not read the screens carefully enough but if it says READY TO MAIL then YOU were going to mail in the return ... TT cannot ink sign the paper return for you.   See all the screens below that told you to do this ...

NOW ... if you are eligible to efile the return you can switch to efile now if you like ... 

To change to e-filing:

https://ttlc.intuit.com/questions/3399683-how-do-i-change-from-mail-to-e-file-in-turbotax-online?jum...

[Depeche]

I turned in my amended refund beginning of may and haven't heard a thing

[Texas Roger]

In normal times it takes 16 weeks to process an amended return. Since the IRS is way behind in processing mailed returns, it will probably take a lot longer than 16 weeks this year. You can track the status using this link: 

https://www.irs.gov/filing/wheres-my-amended-return

[davidgardner1965]

Where is my taxes 

[VolvoGirl]

Taxes or your Refund?  Did you efile or mail your return? They just started processing mailed returns that have been stacking up. See this IRS page for the latest information
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

If you efiled....Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

When will you get your refund,
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

[brooklynac07]

Same with me!!! I’ve got three kids and no tax return and no stimulus because of it!!!

[Garfield999]

Heck,

I just called Turbo Tax  about the fact that I have yet to recieve  (ya know 5 weeks after I sent it in, 4 weeks after I got e-mails from Turbo Tax  telling me to activate it) the debit card that Turbo Tax was  supposed to send to me.

I have just spent over an hour with Turbo Tax finding out that they pretty much won't do crap about getting me a card. Sure they say they will, but turns out, they have a third party that sends out the card.

Turbo Tax  tried to get me to call this third party to complain.   

Think of that.

Turbo Tax tried to get me to do THEIR job.

I am still waiting on that card.

[DoninGA]

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@Garfield999 wrote:

Heck,

I just called Turbo Tax  about the fact that I have yet to recieve  (ya know 5 weeks after I sent it in, 4 weeks after I got e-mails from Turbo Tax  telling me to activate it) the debit card that Turbo Tax was  supposed to send to me.

I have just spent over an hour with Turbo Tax finding out that they pretty much won't do crap about getting me a card. Sure they say they will, but turns out, they have a third party that sends out the card.

Turbo Tax  tried to get me to call this third party to complain.   

Think of that.

Turbo Tax tried to get me to do THEIR job.

I am still waiting on that card.

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[denisegavinluis]

I wrote an email to my state Rep. I got a call with in a few days and assigned a Tax Advocate. Seems like the didn't file any of the PTC forms and ended ending pending funds. Unreal.

[VolvoGirl]

Did you enter your 1095-A form for the health insurance?  A lot of people seemed to have missed entering it.