You'll need to sign in or create an account to connect with an expert.
TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS. Many refunds are taking longer during the pandemic. The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.
Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received. Many people have been confused by the recovery rebate credit and completed it incorrectly. The IRS may delay your refund while they cross-check to see what you received. Some refunds are delayed because of the tax law changes that went into effect recently. If your return has unemployment or the premium tax credit on it, that may be delaying it.
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved
From this IRS website - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue
As of May 15, 2021, we had 300,000 individual tax returns received prior to 2021 in the processing pipeline. Including current year returns, as of May 15, 2021, we had 16.4 million unprocessed individual returns in the pipeline. Unprocessed returns include those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.
You charged us 251.00 for a simple return,we had nothing special,just 1 set of w2s and nothing else,and you were supposed to check every state of our simple return,so we are wondering if you did anything for your 251 dollars for our return! We feel like we got scammed by a company that we trusted,we will never trust you again!!!!!!!!!!
@bimbo1957 TT does do a series of checks, but cannot know if you entered something wrong, or forgot to claim some income. You are paying for the use of the software; which must be developed, trusted, approved and maintained on an ongoing basis.
The IRS does not disclose the order they use for processing returns, but some folks have been waiting since February.
You think you were scammed because the IRS is backlogged in processing millions of returns during pandemic----a pandemic during which the tax laws changed in mid tax season, the tax forms had to be changed, refunds had to be recalculated, stimulus checks had to be sent out during tax season....etc. etc. etc.?
https://abc7.com/irs-refund-tax-delay-returns-status/10435366/
https://money.yahoo.com/taxpayers-waiting-to-get-last-years-tax-refund-190333088.html
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
Kaciejodogpound
New Member
cindi
Level 1
vsrkris98
New Member
altincekicalkim
New Member
Sridharvsi
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.