Where can i give my survey if i am satisfy or not with Turbotax by online?

[Czimny]

I have used TurboTax for years and this is the first year I am dissatisfied..I do not believe you will fix it so therefore I do not think I will be using it again..I was supposed to get an 850 refund instead I got 752..I believe the 59 I paid for was not worth it and I don't know where the rest went..I questioned the secondary company with absolutely no response to where was the rest of the money..I have dealt with this company for years I doubt I will return.

[dbe69186fdf8]

I'm Nikkita, I'm leaving a survey here because unfortunately when I did the one they sent me I was very frustrated and answered poorly and improper. With that being said Ken was very helpful and extremely patient with me and getting to the ground of my problem. i appreciate the assistance i got from him. thank you

[ashleygabster]

Today I called I spoke with Tabitha she was absolutely amazing. She was able to help me so much I can't think her enough.  I don't know what her last name is or if she has a badge number But she was absolutely amazing she definitely gets 5 stars 🌟🌟🌟🌟🌟

[Kramm]

Had a really tough time first time around filing electronically.

Needed some help because of a transmission issue to CRA.

Turned out that my Firefox browser was not compatible with the process so I am grateful for the assistance I received from your rep. Took some time but we figured it out and all seems to be good.

Worth the service charge, next time I'll use a different browser.

Thanks, M. Engel

[jluce57956]

• Paul was excellent. Enjoyed working with him

[Evanscoach]

This year was a real struggle.   There was too much that went wrong that it is hard to explain.    I have had so much success with Turbo Tax in years past, that I took it for granted that my full service person knew what they were doing.  As it ended up, I paid too much for the service and I ended up needing to contact the service department to help me finish my taxes.   For readers, be actively involved in the process.  Get a price up front, and insist on seeing each step of the process.   I did not take ownership and trusted the process too much.  It ended up costing me a lot of extra time and money.  

[Sabien20005]

I wish turbo tax will help me file my taxes I don't know how this site sucks 

[ang3lbnny]

I got logged out after I did my taxes. I would've loved to take the survey. Guess I'll leave a review though.