This year was a real struggle. There was too much that went wrong that it is hard to explain. I have had so much success with Turbo Tax in years past, that I took it for granted that my full service person knew what they were doing. As it ended up, I paid too much for the service and I ended up needing to contact the service department to help me finish my taxes. For readers, be actively involved in the process. Get a price up front, and insist on seeing each step of the process. I did not take ownership and trusted the process too much. It ended up costing me a lot of extra time and money.
