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Having problems getting into my turbo tax debit account
It will not load...says error. I even tried to open on browser with no outcome. I cant login. I cant check my balance.
I’ve been having issues also! I received my return on the prepaid card but phone not working nor app. I logged into the irs website to check the status of my payment and it said I didn’t have enough info to receive payment. I had to submit my routing and account, I used my REAL bank info this time!!! I’m very disappointed in Turbo tax
I can’t access the mobile app!! I keep getting an error message about connecting to Turbo card. How am I supposed to use my funds if I can’t change my pin? Seems many others are having the same issue. I can’t even get a rep on the line! Please explain the issue or let us know that it is being resolved!
I still haven’t received my new card I have to pay my bills , I still have my old card is it possible someone can reactivate my old card
I don’t know
Ok, so I don't work for Turbo Tax, but I recieved my stimulus check via direct deposit ON THE SAME card that I recieved my tax refund on, the one provided by Turbo Tax, and here is what I know. 1. The app is not working. I chalked it up to crashing because of the amount of people using it right now to see if they recieved their stimulus check., because the same problem happened during tax refund time. 2. The website DOES work, but it takes an ungodly amount of time to load. Just google "turbo card login" and it should pop up. Proceed through the login process and remember to BE PATIENT! 3. Some people have to give their direct deposit info to the IRS. Their website is up and running. Google "IRS get my payment" and follow the steps. My sister had to do this this morning even though she recieved her tax refund through direct deposit because she recieved a tax advanse on her taxes this year. 4. Remember to treat everyone with love and respect because the entire world is trying just as hard as you are to figure this all out.
You can go on the IRS website now to set up a deposit for the stimulus payment, since we're probably not getting it on our turbo cards and they're not working anyway
Yeah, except the IRS site says my payment was deposited today, and TT card site still says 0. At least it did the last time I was able to access it. Now I can't even get the site to load, and the phone number on the card says to use the website. This is very frustrating!
Can't get onto turbo card app
Same. IRS says my money is being deposited today but I can't even check.
The app is not working. Use the website. It takes forever to load.
Intuit card app is not working says error please try again
What’s going on
website wont load either says its down
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