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Carlsbadian
Returning Member

Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

3/14/2025.  @ Maurko thanks.  Method 2, doing the File -> Preview -> choose off the 4 item menu way finally worked.  Great job figuring this out, but why has TurboTax forgotten how to make printing work??????

Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

Wow. I completed and submitted my Fed and California returns over a month ago using the workaround from here to get a printable PDF --  THANK YOU!   I have been seeing the posts since then and it is shocking the Intuit has not fixed this problem! 

Carlsbadian
Returning Member

Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

3/14/2025.  Yes thank you for posting.  Method 2 was the only one that worked for me.

Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

Thanks. However, this is ridiculous. With about a month before required filing (April) of taxes Intuit still has not fixed the print issue. Asked Intuit for a refund of program about a month ago. To date, no refund.

It will take a lot of complaints to get Intuit to fix this issue. Sadly, no other software is available for tax filing.

Captain Yancey

Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

@yanceybl This is a known problem and is being worked on.

See this TurboTax support FAQ to sign up to be notified when this is corrected - https://ttlc.intuit.com/turbotax-support/en-us/help-article/new-subscriptions/able-save-pdf-turbotax...

BrittanyS
Expert Alumni

Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

You can sign up for notifications on this issue at the link below:

 

@LGBELL 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

It is time for some hungry lawyer to take on a class action suit against TurboTax/Intuit.  Any volunteers out there??

LindaR2
New Member

Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

I am in the same boat. I try to print just the tax returns and I get the circle of death, and 'boop' and then nothing. This is annoying, because printing to a pdf prints EVERYTHING, worksheets and all. I just want print my tax return to a pdf (which I used to be able to do) so I can upload it to file my local tax return. Hunting and pecking thru a pdf file to select forms is troublesome.

inhk
Returning Member

Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

Thanks to everyone who has provided suggestions to solutions. I was able to solve my problem by upgrading to Sequoia 15.3.2.  My problem now is how do I stop receiving email notifications from TurboTax on this topic. I can't find a way to let the system know that I no longer need email notifications of this topic. Many thanks.

Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25


@ inhk wrote:

  My problem now is how do I stop receiving email notifications from TurboTax on this topic. I can't find a way to let the system know that I no longer need email notifications of this topic.


The image below shows how to unsubscribe from this (or other) topic using the dropdown menu in the upper right portion of the screen.  You have to first scroll the screen all the way up for that menu button to be visible.

.

unsubscribe.png

Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

Thank you so much for the instructions! I was was a bit desperate on how to get my returns printed.  However your detailed step-by-step instructions worked!

 

Thanks!!!

Chris 

Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

"We're working on it". That is response from Turbotax each call or email I get. 

Doesn't appear Intuit wants the issue resolved. Turbotax charge to e-file continues to make revenue.

Not holding my breath this gets resolved.

Captain Yancey

Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

@LindaR2 


-- and anybody else who's still having trouble printing ...

 

Apparently, Intuit has finally made SOME updates to the printing features of their wonky 2024 TurboTax product. I have noticed that while at least one of the 2 Methods below seemed to work for MOST people for a long time, now that Intuit has attempted to fix their Print and/or Save to PDF features, more people seem to report less luck with the following 2 Methods, which is a confusing outcome. 

 

Anyway, an attempt at these two Methods is worth a try! (Try the 1st one first, then move to the 2nd if the 1st one does not work for you.) 

 

The first Method has been posted by bpayseno and others since January:

 

Method 1 posted By bpayseno:

 

Work-around until Intuit fixes the print function.

 

1)  Use the "Save to PDF" option in the "File" menu of the desktop program and save a copy of your returns to location you can easily find on your computer.

2)  Open the PDF of your returns in your PDF reader program (acrobat, Preview, etc.) and use that program to print to your local printer.

 

^ That solution seems to have worked for most people, at least up until the time that Intuit most recently updated their Print and Save to PDF features.

 

Method 2 posted by maukro (me):

 

If Method 1 doesn't work for you, then try this more cumbersome workaround, which I originally posted in late-January, and which did work for most people for quite a long while. 

 

By maukro:

 

Here's how I eventually got my 2024 Tax Return to print (Mac Desktop with TurboTax Desktop Version, HP printer)...

 

1) With TurboTax open on my desktop and on the Save For Your Records tab ...

 

2) I clicked on "File" from the TurboTax menu in the top menu bar ...

 

3) Then I chose "Preview" at the bottom of the "File" dropdown menu ...

 

4) Upon doing that, a new Preview window opened up.

 

5) Ensure that "2024 Federal Tax Return" is checked on the left hand side of the new window.

 

6) Choose which 2024 Tax Return forms you'd like to print. (I stuck with the default labeled "Recommended forms & worksheets.")

 

7) Click on the blue "Preview" button in the lower right of that same window.

 

8. Another new window will open up -- this one, at least on my computer, is a very tiny version of my entire 2024 Federal Tax Return.

 

9) Put your cursor over the tiny preview window (ie, over your mini-tax return). A small 4-item menu will appear (if it's not already there).

 

10) Click on the little icon to the left of the download arrow. (The download arrow on the far right of that 4-item menu did not function properly for me. It would not download the preview.) The icon you should click on looks like an ink bottle in front of a square piece of paper.

 

11) Now, a new window will open up in the "Preview" app. In my case, the new document that opened up had a strange document name with six letters and numbers followed by "-Unknown.pdf." I changed the document's name to my own choosing prior to taking the next step so that I could find my file after I saved it.

 

12) Now, from the Preview menu in the top menu bar, Click on "File."

 

13) Click on "Print" at the bottom of that "File" menu.

 

14) You will now be able to Save your TurboTax return as a PDF ... and/or ... you will be able to Print your TurboTax return.

 

15) Phew. That's a lot of work, TurboTax! 

 

Signed, 

maukro

Paul SC
New Member

Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

March 19 and I just finished installing the latest update. Still could not print from the Turbo Tax program.  Followed similar steps as mentioned for Method 2. From Turbo Tax menu bar on my Mac, selected "Preview" (just below the "Print" option on my Mac), a small window opens listing the returns I have (Federal and State), select the type of forms you want: Tax Return only; Recommended forms & worksheets; All forms & worksheets, then select Preview. Takes a few second but another small window opens with your returns. With your cursor in that window you will get the zoom in /out icons along with the open in Preview, and the download arrow.  I opened in Preview and was able to print from that as well as saving the pdf.  As with many others in this thread I can't believe Intuit missed the Print functionality to begin with, but certainly amazed that they have not fixed it by now.  Not sure if this is a problem on Windows machines, but this may just be an Apple issue since Intuit doesn't seem to be interested in supporting Apple software.

Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

Coming close to the end of March and still no fix for this. I spent over an hour with “tech support” yesterday to no avail. Very frustrating, extremely disappointed in TurboTax/intuit! I’m at the point were I will ask for my money back and switch to H&R Block from now on. It’s a shame, I’ve used TT for 15+ years and never had a problem 

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