TT is not transfer correct AGI to amend 2021 tax return

[zafarula]

I am trying to amend my 2021 tax return and when I start that after starting the amend process, the Federal refund shows a refund due (without have entered any of the amendments). Is there an esay solution for this?

[KatrinaLO]

If the 2021 adjusted gross income (AGI) you entered for yourself (or for your spouse if you filed jointly) doesn't match what the IRS has in their database, you can correct it. You will find the correct AGI on line 11 of your 2021 tax return.  Be sure to use the exact AGI listed on your form. Don't split or round the number. Please see the information here to correct your AGI or Pin on your tax return.

If this does not help, you may need to contact customer service directly for assistance. Please see the following information here for more details.

[zafarula]

Actually I didn't enter anything when I try to amend. I start TT2021 and then select amend a return on the first screen. For file to amend I select  the 2021 filed copy. As it open the file it now shows IRS owing me around $2000 without entering a single amendment.
I am using a TT home and business version. 
I searched for solutions and looks there is an open issue for this issue, in the  TT community discussions.

Is there a solution for this issue? 

[KatrinaLO]

You may need to contact customer service directly for assistance. Please see the following information here for more details.