Trying to Amend my 2019 return and the "Revisit" Payment link at the final step is broken. Keeps returning me to the same page.

[KatrinaLO]

Please log completely out of TurboTax and try clearing your browser's cache.  A full or corrupted cache can keep TurboTax from functioning properly. Please see the below TurboTax FAQ for instructions:

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

[UserCC123]

That did not work. I’ve tried multiple devices and also multiple browsers. I was on the phone with support nearly 2 hours last week. Something is wrong with the site or my account. I cannot change my payment method from direct debit so it won’t let me amend my federal return. 

[CassLO]

If the above information did not fix the issue, you would need to contact customer service, as to we do not have access to your return on the forum. Please start by clicking on Contact Us.  Answering the questions will help to ensure that your call is properly routed.