Trubotax 2025 premier

[user17704354494]

Hi I have purchased Turbotax software from costco, however I cannot use due to the my system as I have older windows. when I am trying to use online i am getting charged again, how can I avoid paying online when I have the software.

[baldietax]

normally Desktop and Online are separate, but there's an offer this year to switch your desktop license to Online Premium Fed+State at no extra cost.  The offer is displayed when you install the s/w on Win 10 (see below).  But it's one way, if you do this you will no longer be able to use the desktop s/w, say to install on Win 11 later.  I can't speak to the mechanics of how the offer is applied but think there is somewhere to enter your license code.

Online is not the same as Desktop - you're probably seeing that already if you got to the payment stage - no Forms mode, and you can only prepare 1 return.  It's usually more expensive than desktop especially if you have multiple returns.

For more info on Desktop vs Online see comments from @VolvoGirl at the end of this thread

https://ttlc.intuit.com/community/taxes/discussion/re-you-can-t-compare-the-online-versions-a-rel-no...

More info:

https://ttlc.intuit.com/turbotax-support/en-us/help-article/download-products/end-support-windows-8-...

https://ttlc.intuit.com/turbotax-support/en-us/help-article/marketing/ty25-ttd-direct-offer/L0aUgksJ...