How does the end of support for Windows 8.1 affect my TurboTax experience?

SOLVED•by TurboTax•4•Updated December 03, 2022

Microsoft no longer supports PCs running Windows 8.1. This means that any data on your computer, including your tax data, may have increased exposure to security risks. For tax year 2022, you’ll need Windows 10 or higher to install TurboTax CD/Download.

Older versions (tax years 2019, 2020, and 2021) of TurboTax CD/Download are compatible with Windows 8.1 and higher.

If you use TurboTax Online, there’s no impact to you as long as you meet the minimum system requirements.

Will I be able to import my prior-year return on Windows 10 or higher?

Yes, you’ll still be able to import your prior-year return after you update Windows.

How do I update my PC?

For help updating to Windows 10 or 11, visit Windows Support.

What if I don’t want to update my computer?

If you don’t want to update your operating system for tax year 2022, you can switch to TurboTax Online to file a return. Learn how to copy your prior-year information from TurboTax CD/Download to TurboTax Online.

How do I ask for a product refund?

If you’d like to return your TurboTax desktop product, submit a refund request at refundrequest.intuit.com within 60 days of purchase. You’ll need your license code or order number and a dated receipt.

Note: There’s no need to repurchase your TurboTax software after updating Windows.

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