The irs app gave me date my refund is suppose to be sent and that day has passed but the app still doesn’t show payment sent, is something wrong?

[IvoryTiara]

@SouthernPine766  Hey I’m having this same issue. Any updates?

[IvoryTiara]

@JCrabtree85  Hey any updates on your end ? I’m going through the same thing 

[SouthernPine766]

I called the IRS and it told me the same info I see online. That the deposit was due to be sent today. I called and confirmed I don’t have any holds on it either. I’ll give it the 5 days and then contact the IRS if I need further support. 

[Chariberry12]

Ugghh so frustrating 

[Mommyat28]

Well I found this on another post 

teph108

SBTG system is having “technical difficulties” which is causing the delay. They don’t know when it will be functional again and says it can take 24-48 hrs before you receive your refund. This came from a SBTG representative after being on hold for hours. Never knew TT used a 3rd party until today. Essentially their system got overwhelmed with the amount of deposits and ppl checking their status that it crashed the system smh

[SouthernPine766]

Very interesting.

Makes sense I suppose. I have friends that have used H&R Block that got their refund no problem today. Might be time to jump ship to a tax program that can follow through with the expectations set for the customer. You can guarantee Turbo Tax isn’t going to credit back any of my filing fee for the inconvenience, and I’ve used them for almost 10 years. 

[Chariberry12]

MVP!!!!! Lol

[Loretta1957]

Did you find out anything?

[JCrabtree85]

Yep, I agree! I've never had these issues before, meanwhile people who I know that have used TaxSlayer and H&R Block have already gotten theirs and they filed way after me, as in second week of February where as I filed and was accepted 1/30. I honestly don't see what is different from last year that could've overwhelmed their systems. There's no insane boost in the number of people filing so it makes little to no sense in my mind. Why give us a date only to ignore it.. smh. I was counting on that deposit coming today. That's why I filed as early as I did. Smh

[JCrabtree85]

No unfortunately... days nearly over and no status change to "sent" and no deposit to my account. So it's definitely not what turbotax CSR claiming about slow update to the IRS app because an app info update has no effect on my bank showing a deposit. SO FRUSTRATING!!

[JCrabtree85]

Even more cause for concern now when I just checked the IRS refund tracker, ALL my status bars are gone again and it just redirects me to their page tools. This is not cool at all. 

[Cole6617]

I’m having the same issue My refund was excepted and approved with the issue date of O2 /26/ 2020 this morning my status bar does not say sent I have not had a problem with my tax refund in five years I wonder what’s going on and I’m all the way in Vegas

[Katieclaire322]

Having the exact same issue. Now when I go to check it says I’ve reached my limit for the day. 

[Loretta1957]

A agent just told me 5- 10 business days...and more than likely it will be on our cards tomorrow and that the bank has to process it Tf...never again with Turbotax..i will definitely stick with the lady in my hood 😒💯

[lilmammaangel]

I have the same issues...however i did call ths irs and it was sent out to turbotax and its on turbotax software not the irs...that comes from the irs rep...ahe said alot of people today have been complaining about not getting the refund....i am calling turbotax now