turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Gotti3000
New Member

Taxes

So I filed on the 16th of feb, I got the acceptance email and everything and it’s now March 7th and I’ve been trying to track my taxes for the LONGEST, it keeps saying wait 24 hours and stuff and it’s been weeks and it’s been over 21 days I’m getting worried

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

6 Replies
EbonyA
Expert Alumni

Taxes

If it has been more than 21 days since your return was accepted, please follow the steps in the link below:

 

https://ttlc.intuit.com/community/refund-status/help/what-if-my-irs-refund-is-taking-longer-than-21-...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Taxes

I been waiting for my status on WMR to change. It’s been saying: We received your tax return and it is being processed, no status bar or tax topic code. I filed 1/29. Accepted since that very day. I finally (today 3/7/2020) went on my IRS account (created a profile) and was able the view and downloaded my transcripts. It shows my tax file was processed 3/2 (barely) and it shows a notification date 3/9 with my refund amount. So I’m assuming it’s going to update WMR status Monday (finally) and  send to my bank then. That was my deadline before I start calling them to see what was going on. 

KatrinaLO
Expert Alumni

Taxes

If you don't get the information you are looking for on the 9th and you are concerned about the status of your taxes,  you should call the IRS to see if they can provide you with any additional information.

https://ttlc.intuit.com/replies/4495802

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Taxes

That number gives me the same info as WMR 😕

Taxes


@Martina75  wrote:

That number gives me the same info as WMR 😕


Try this, although you may get a message that all the line are busy.  Try first thing in the morning -

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.

CarissaM
Expert Alumni

Taxes

The IRS is the only one who can provide you with information. Once you submit your return, Turbo Tax does not receive any updates after the acceptance of your return. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question