Re: Substantial Overpayment on 2019 Return
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GregoryAF
Returning Member

Substantial Overpayment on 2019 Return

I have been trying to reach a live human being at Turbo Tax, but to no avail. The 800 number is a degrading and useless exercise in frustration. I don't speak to computer voices. I was notified by the IRS that I had overpaid my 2019 federal return substantially. It was filed and checked by TurboTax. Yet, the tax calculation was wildly incorrect resulting in a large overpayment. What is going on? Why didn't TurboTax catch this? 

1 Reply
KathrynG3
Employee Tax Expert

Substantial Overpayment on 2019 Return

 For more ways to contact TurboTax, see: What is the TurboTax phone number?

 

Regarding why there was a variance, it depends on what was entered in your return.

Please download the 2019 forms to verify what was actually filed.

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