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Level 4

Question

Stimulus Check seemingly fell into a Black Hole.

Forum|Forum|6 years ago
April 20, 2020
6 replies
0 views

When I first went to My Payment website they did not have my direct deposit bank codes on file. I read online that if you owe money as I do then the route code and account code given in Turbo Tax is not used by the IRS. Subsequently I was able to manually enter in my bank codes and My Payment tells me I will be receiving a payment to my bank and they will give me a date of deposit. However this same message has been on their site for over 5 days. Still no deposit into my bank. I feel I've slipped through the crack.

I can't call the IRS as they aren't taking any calls and if they did I'd probably wait for a representative well after the cows come home. Any thoughts on this?

DoninGA

Level 15

If you bank account number is being shown on the IRS get my payment website, then that is the account where the stimulus will be deposited. When the stimulus is sent is based on the IRS schedule which has not been published.

https://www.irs.gov/coronavirus/get-my-payment

streetwolfAuthor

Level 4

My Payment shows this:

Payment Status
You are eligible for the payment. Once we have your payment date, we will update this page.
We will deposit your payment to the bank account below.
Bank Account Number: ************7266
Updates to your payment are made no more than once a day. We will mail you a letter with additional information on this payment.

I was led to believe that direct deposits would happen very quickly. They are sending out checks this week aren't they? Also if I am correct in what I read online that the IRS does not use the bank codes I had on my TT forms because I owe money which were electronically sent in then perhaps TT should mention this. I also used TT to set up a date of payment using my bank which I subsequently cancelled and will schedule close to the new July 15th deadline.

Again, direct deposit is supposed to occur fast. I sure hope I am not on the send payment as a check list!

Lowery732003

Level 2

The same thing is happening to me. I gave them my bank info on April 15th and still nothing.

NCperson

Level 15

@Lowery732003 @streetwolf - the IRS told Congress that if you update your banking information by a Thursday, the direct deposit would occur by the following Friday. I updated mine last Wednesday and am getting the same message you did. that leaves Friday for the IRS to make the commitment .

JosephG

Level 2

It's Friday and I am still getting this message,

You are eligible for the payment. Once we have your payment date, we will update this page.

We will deposit your payment to the bank account below.

Psmitty1981

Level 2

I’m in the exact same boat and can’t get any answers. I filed with turbo tax, owed, and submitted my info on the 15th of April. My get my payment status hasn’t changed since. It’s frustrating. I just want to know when to expect it

TravNC

Level 2

Totally understand. I don't mind waiting, but IRS should be more forthcoming with answers. I owed too this year and assume that’s why I wasn't part of the crowd that received there’s a couple weeks ago. Just stinks that people will get a mailed check before those that entered DD info.

Psmitty1981

Level 2

I agree completely. It’s aggravating. I know it’s been ten days but if feels like a lot longer when you’re checking the irs page everyday lol

CaseStudyno8

Level 2

I'm in the same boat as well, very frustrating

Edit: After an update to the website tonight, a payment date has finally been given of April 30th

JaredofEarth

Level 2

Here it is 07/03/2020, I am the sole provider of a family of 5. I have two baby girls and a son, I've been seriously struggling to pay bills, pay rent, and buy food. I still have not received any help via stimulus. I put my Turbo Tax account and routing number back in March. The IRS is basically impossible to get any help from. This has me thinking that its Turbo Tax that either keeps sending the stimulus back or some other error. What is really going on? Can someone please explain why I have not received even one check. I successfully filed my taxes this year which I did receive on a TT card, that card is still active and the pin is set. What in the world is going on?

JotikaT2

Employee Tax Expert

It depends.

The bank account information for TurboTax filers is transmitted to the IRS as a part of the tax return. The IRS has the appropriate banking information for all TurboTax filers, which can be used by them to distribute stimulus payments. This is true regardless of whether a customer chose to receive their refund on a debit card, selected refund transfer (refund processing service/SBTPG) or other services.

If you are eligible, you can find out when and how the IRS will be sending your stimulus payment to you by visiting the IRS Get My Payment tool. The IRS Get My Payment is the ONLY way to get:

Your payment status
Your payment type
Additional information, like if IRS needs updated bank account information

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Zogbull

Level 2

I am still getting this message and put in my info over 2 months ago. Check daily and NOTHING. Any ideas?

You are eligible for the payment. Once we have your payment date, we will update this page.

We will deposit your payment to the bank account below.

JaredofEarth

Level 2

Here it is August 12th, 2020 and still nothing from the IRS. I'm a common man who filed my 2019 tax return. I did everything normal. I put in my information into get my payment back in March. Everything is up to date. I've called and just got reassuring words yet, here i am having not recieved one single check. I hope this gets resolved soon as I lost my job due to covid19. I'd like to know if any attempt has been whatsoever by the IRS to deposit money onto my turbo tax account. Can anyone shed any light. Get my payment just says i'm eligible when a payment date is set, blah blah blah will be deposited into your account blah blah blah. Nobody i've talked to has any shred of info and all the help videos and frequently asked questions are out of date.

xmasbaby0

Level 15

@JaredofEarth

To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)

Make sure your e-file was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. Many refunds are taking longer during the pandemic.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 20 of your Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

The IRS can look at your 2018 or 2019 return to issue a stimulus check. If they do not have a 2018 return then you may be waiting for them to finish processing 2019 before they will be able to use it to issue your stimulus check.

TurboTax has no control over your stimulus check, nor can TT track it for you or tell you when the IRS will issue it. Refer to the sites linked below:

You can call the IRS hotline at 1-800-919-9835 to get updates on your stimulus payment.

https://www.irs.gov/coronavirus/economic-impact-payment-information-center#nonfilertool

https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions

https://ttlc.intuit.com/community/tax-topics/help/how-will-the-stimulus-package-impact-me/00/1393859

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**