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Although most refunds are processed within 21 days of acceptance, some returns require additional review which causes a delay in processing. Please see Why do some refunds take longer than others? for more information.
Since it has been over 21 days since your tax return has been accepted, please see What if my IRS refund is taking longer than 21 days?
Still no return
TurboTax does not receive updates from the IRS once they have accepted your return. The IRS issues most refunds in about 21 days, although some returns take more time to review. To find out where your refund is, first check your e-file status. If it's been processed and accepted, you can begin to track your refund at the IRS Where's My Refund? site. You'll need your Social Security number or ITIN, filing status, and the exact amount of your refund to check your status. The IRS will issue your refund when your return is approved.
If it has been more than 21 days since your return was accepted, You will need to contact the IRS at 1-800-829-1040 and follow the prompts for a live representative. The person that you speak with will have direct access to your tax return and be able to provide you with a status update.
When you call, make sure you have the following information:
Please click When will I get my IRS tax refund? to learn more.
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