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How can I track my turbo tax card?

Its been past 7 - 10 days and i have not got my cards 

CassLO
Intuit Alumni

How can I track my turbo tax card?

Please click here for the TurboTax Visa Debit Card phone number and don't choose option 2, it will repeat a few times then you will get more options. You can also click the link below for information regarding not receiving your Turbo Visa Debit Card:

When will I receive my Turbo® Visa® Debit Card?

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JakailaLO
Intuit Alumni

How can I track my turbo tax card?

You may need to contact Turbo tax visa customer service: 1(888) 285-4169. 

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ChondelLO
Intuit Alumni

How can I track my turbo tax card?

Please visit TurboDebitCard.com or click the link below for assistance.

 

https://turbodebitcard.intuit.com/contact-us

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ChondelLO
Intuit Alumni

How can I track my turbo tax card?

Please visit TurboDebitCard.com or click the link below for assistance.

 

https://turbodebitcard.intuit.com/contact-us

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SForrestLO
Intuit Alumni

How can I track my turbo tax card?

@Emonie

Please see this Turbo Tax FAQ for more information. When will I receive my Turbo® Visa® Debit Card? https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/273...

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Jameslewin1995
Returning Member

How can I track my turbo tax card?

AkinaLO
Intuit Alumni

How can I track my turbo tax card?

@Jameslewin1995 You can't track your Turbo Debit Card but it should arrive within 5-10 business days. That does not count weekends and holidays. If it has been longer than 5-10 business days and you still haven't received it, please call Customer Support 

Please click the link below to contact them. 

Turbo Debit Card Contact Us  

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MichelleLO
Intuit Alumni

How can I track my turbo tax card?

@Jbilla32717 You are not able to track the arrival of the Turbo Visa Debit Card. If it has been more than 10 business days since you signed up for the card (remember holidays and weekends do not count as business days), please call  toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you. 
Please see the TurboTax FAQ: When will I receive my Turbo® Visa® Debit Card? for more information. 

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How can I track my turbo tax card?

Got my refund on my turbo card but I never recieved it in the mail were do I find it 

ChondelLO
Intuit Alumni

How can I track my turbo tax card?

Please click the link below for assistance with your TurboTax Visa Debit Card. When you call the phone number, don't choose option 2. The system will repeat itself a few times, then you will get more options. 

 

https://turbodebitcard.intuit.com/contact-us

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DianaGreen7388
Returning Member

How can I track my turbo tax card?

I haven't gotten mine either

TerukoL
Intuit Alumni

How can I track my turbo tax card?

Please see ChondelLO post above. 

 

Think your card’s taking an unusually long time to arrive? Visit TurboDebitCard.com or call us toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.

https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/273...

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How can I track my turbo tax card?

It has a month since I called and ordered a new card and still have not received it I would like for it to be transferred to a different card 

TerukoL
Intuit Alumni

How can I track my turbo tax card?

If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. Do not choose option 2. The recording will repeat a few times, but then you will get more options. 

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