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So, I got an email of an order confirmation for TurboTax and I did not finish filing and I'm waiting on other w2s, my refund isnt being sent yet is it?

 
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5 Replies
TerukoL
Intuit Alumni

So, I got an email of an order confirmation for TurboTax and I did not finish filing and I'm waiting on other w2s, my refund isnt being sent yet is it?

An order confirmation e-mail does not mean that your return has been filed. You receive this confirmation e-mail after you pay your TurboTax fees. If you completed filing, you would have clicked on the orange button labeled "Transmit my returns now". 

 

Please click  here to learn more about transmitting your return with TurboTax.

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So, I got an email of an order confirmation for TurboTax and I did not finish filing and I'm waiting on other w2s, my refund isnt being sent yet is it?

Its asking to enter and AGI from last year, i don’t have that information, can I file my taxes somewhere else, if i did not file my taxes ? 

So, I got an email of an order confirmation for TurboTax and I did not finish filing and I'm waiting on other w2s, my refund isnt being sent yet is it?

@Jlopezma You will be asked for your AGI by the '"somewhere else" that you try using too--since your AGI is used by the IRS to verify your identity to allow you to e-file.   But if you have not e-filed and you want to go someplace else, you can do that.

 

 

 

Where do I find my AGI?

 

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

 

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...

 

Your 2021 tax return shows your 2021 Adjusted Gross Income  (AGI)  If you filed a joint return then the AGI is the same for each of you.

 

Form 1040        line 11

If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Home for 2021

If entering the amount from your 2021tax return does not work, then try entering “0” instead.  If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS:  

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2021 AGI may not be in the system. 

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note:  If you mail your federal return, you will also need to mail your state return.  You will not be able to e-file your state return.

 

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

So, I got an email of an order confirmation for TurboTax and I did not finish filing and I'm waiting on other w2s, my refund isnt being sent yet is it?

Thanks!! I only got a order confirmation but since i am not completely finishing it throught turbo tax, am I still going to be charged? 

So, I got an email of an order confirmation for TurboTax and I did not finish filing and I'm waiting on other w2s, my refund isnt being sent yet is it?

If you already paid TurboTax for your online software, they will not give you a refund just because your e-file was rejected.  Your fee is the same whether you e-file or mail the return in an envelope.  Have you tried to fix it and re-file>

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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