Refund

I have not received my refund still after filing and being approved feburary 1, I called the irs twice and the only thing I've gotten was to await for a letter to better explain why I haven't received my refund. The customer service rep told be that he wasn't able to see the details of why my refund was being held and to await another 3 to 4 weeks to receive the letter. I so confused as to why it's taking so long to receive the letter when I created an account on the IRS website to review my transcripts and receive a letter shortly after confirming that I created the account.....I'm so overwhelmed, lost and confused. I called again yesterday morning at 7:13am to be exact for the third time just to get the same message as some of you have received that the call volume was high and to try again at another time or day.....smh

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@JENNIFER N wrote:

I filed end of January and have not seen a refund, no letter in the mail. I tried calling and there is no person to talk to right now. I'm getting nervous as I really need the money.

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Contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

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@Happy 3 wrote:

I file on January 19,2020 , was accepted January 23,2020, so were is my refund? It's now 2 months later and still have not received my refund!!!

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If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

I filed on 3/2 and was expecting the refund on 3/25.  You can't speak to a live body at the IRS now.  I think all you can do is send them a letter at this point.  Their refund status page just states that the return is being processed.  It has been a month now.

The return was ACCEPTED  for processing ... and the return is being processed.  When the IRS is done processing the return the refund will be APPROVED to be disbursed and then it will be released ... watch the IRS site for the most current info :  https://sa.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp

Yeah and I've tried the past 2 weeks to call them and of course no luck