I have not received my refund still after filing and being approved feburary 1, I called the irs twice and the only thing I've gotten was to await for a letter to better explain why I haven't received my refund. The customer service rep told be that he wasn't able to see the details of why my refund was being held and to await another 3 to 4 weeks to receive the letter. I so confused as to why it's taking so long to receive the letter when I created an account on the IRS website to review my transcripts and receive a letter shortly after confirming that I created the account.....I'm so overwhelmed, lost and confused. I called again yesterday morning at 7:13am to be exact for the third time just to get the same message as some of you have received that the call volume was high and to try again at another time or day.....smh
