Refund not received

[Alepal414]

I filled and got excepted on 1/28/20 and I check wmr daily and for weeks it shows no bars says processing no codes or tax topic reference numbers suggesting anything is holding me up so just really corious why it hasn't been approved I know many others have gotten there's I did file CTC and EIC 

[xmasbaby0]

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

On the IRS site you are also offered the use of an app called IRS2Go

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

[Alepal414]

• I do understand that but at same time it states that 9 of 10 will receive in 21 or less so I'm the one in 10? I just feel that after the 21 days has passed I should have heard something as to y I still have no update no DD nothing to go on 

[tdh2]

Hi Alepal414,

I am having the same issue. The hold times for the IRS are extremely long. Have you heard anything yet?

[Alepal414]

Has anyone else been told they were randomly selected for a random 60 day review last week I was told about a letter I still have no letter today was told a letter is coming on the 9th and no action is needed that it's a random review can they really hold my return for a random review no reason as to u they want to review other than just randomly selected don't sound leagle to me and the fact that it may take 60 days but there's no action needed on my part so I didn't do anything wrong u just want to hold it for 60 days cuz u randomly want to look it over? Anyone who as any similar issues or any knowledge of what I can do would be greatly appreciated people need there money I'm without a vehicle nearly ableto get to work need my money just a very unfair that you're going to put me in my family through a hardship because you randomly want to review my taxes