Received CP301 notice from IRS saying they didn't receive my 2018 taxes even tho I filed and pd tax due. Now having trouble filing 2019. IRS won't answer phone. Thoughts?

[JotikaT2]

The IRS is currently limited in its operations so you may have to wait to contact them. 

IRS operations

You can try checking the IRS website to see if they have a transcript of your 2018 tax return.

Requesting copies of prior returns from the IRS

If they do not show anything, you can also log into TurboTax, print out a copy of your tax return, and send it to them based upon the instructions on your notice.  You should also send them proof of your payment.

Requesting copies of prior returns from the IRS

Please comment with the issue you are having filing your 2019 tax return so we can assist you.

[lkat007]

I tried getting a transcript from IRS website, it gives me a number to call. When I call it says basically the IRS is not taking calls. I am afraid to mail this year's taxes because I mailed 2018 taxes per TurboTax's instructions and that's how I got into this mess in the first place.

[JotikaT2]

I recommend mailing your return using Certified mail then. 

This way you have proof that your return was sent and received by the IRS.  You can do this at the post office when you file your return.

And again, if you used TurboTax last year, you can log into your account to get a copy of your return from 2018. 

Accessing prior year returns in TurboTax

In the future, we highly recommend saving a pdf copy as well so you can access a copy of your return if this happens again.

[Badboy5b]

IRS SAYS THEY HAVE NOT GOTTEN IT AT ALL? 

[Badboy5b]

I HAVE THE CURRANT TRANSSCRIPT AND ITS NOT SHOWING 2018 OR 2019 ?

[AmyC]

Please log into your account and verify that your return was accepted by the IRS. Filing a return does not count, the IRS can reject it or accept it.

• If your return was rejected, you need to correct it and file.
• If your return was accepted and your transcript shows not filed, then you need to contact us and get the DCN, which is the tracking number. Then you can call the IRS at 800-829-1040 and give them the DCN.

@Badboy5b

[Aaron4season]

Re: Received CP301 notice and I have done the verification, and told my refund was sent out on 5/7/2021. Help me find my stimulus, please.

Filed different status (single due to divorced). Divorced November 4, 2019.

[KathrynG3]

To find your stimulus, if you had not received it and filed for the Recovery Rebate Credit on your return, then the eligible stimulus payments will be included in the refund. To see this on your return, download the PDF and navigate to Form 1040, page 2, Line 30.

• To do this in TurboTax Online, follow these steps:
  • From the left menu, select Tax Home.
  • Scroll down to Your tax returns & documents and Show. 
  • Select 2020.
  • Navigate to the option to download the PDF of your return.
    • The forms are named in the top left and lower right hand corners of each page.
• To do this in TurboTax CD/Download, navigate to the Print Center in the top right corner of the window.

For more information, see: 

Understanding Your CP301 Notice | Internal Revenue Service

Recovery Rebate Credit Frequently Asked Questions | Internal Revenue Service